Privacy Policy

Effective Date: 4/1/2025
Last Updated: 4/1/2025

Welcome to Scoops Catalina Creamery (“we,” “our,” or “us”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, https://scoopscatalina.com (the “Site”).

1. Information We Collect

a. Personal Information You Provide

We may collect personal information that you voluntarily provide when you:

• Contact us via a form or email
• Place an order or make a reservation
• Sign up for our newsletter or promotions

This may include:

• Name
• Email address
• Phone number
• Delivery or billing address
• Payment details (handled securely via third-party providers)

b. Information Collected Automatically

When you visit our site, we may automatically collect:

• IP address
• Device type and browser
• Referring and exit pages
• Date/time of visit
• Pages viewed
• Approximate location (city/state)

This information helps us improve the site and enhance user experience.

2. How We Use Your Information

We may use your information to:

• Process and fulfill orders
• Respond to inquiries or support requests
• Send updates, promotions, or newsletters (only if you opt in)
• Improve our website and offerings
• Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share it only with:

• Trusted third-party providers for services like payment processing, email delivery, or website hosting
• Legal authorities if required to comply with laws or protect rights and safety

4. Cookies and Tracking

We use cookies and similar technologies to:

• Analyze site traffic
• Remember your preferences
• Enhance your browsing experience

You can manage or disable cookies through your browser settings.

5. Your Privacy Rights

a. California Residents – CCPA/CPRA

Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents have the right to:

• Know what personal data we collect and how it’s used
• Access or delete their data
• Opt out of the sale or sharing of personal data (we do not sell data)
• Correct inaccurate data
• Limit the use of sensitive personal data (we do not collect sensitive data.

To submit a request, please email us at [insert email] or call [insert phone]. We may need to verify your identity.

b. EU Residents – GDPR

If you are in the European Economic Area (EEA), you may:

• Request access, correction, or deletion of your personal data
• Object to or restrict processing
• Request data portability
• File a complaint with your data protection authority

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined here, or as required by law.

7. Data Security

We implement reasonable safeguards to protect your information. However, no method of transmission over the Internet is completely secure.

8. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.

10. Contact Us

If you have questions or requests regarding this Privacy Policy, please contact us:

Scoops Catalina Creamery
Website: https://scoopscatalina.com
Email: events@catalinaislandhospitality.com
Address: 505 Crescent Ave, Avalon, CA 90704